Last updated: August 9th, 2023
Information We Collect
1.1 Voluntarily Provided Data
When you use our Services, we may collect personally identifiable information that you voluntarily provide to us, such as your name, email address, and location when using our website, and your name, email address, phone number, and contact’s phone numbers when using our mobile application.
1.2 Involuntary Data
Our mobile application may also collect certain information automatically, including, but not limited to, app usage data, such as the date and time the app is accessed, the frequency of use, and other anonymous statistical data.
Use of Your Information
We use the information we collect from you to provide, maintain, and improve our Services. This may include, but is not limited to:
Personalizing your experience with our Services
Providing you with information, products, or services that you request
Communicating with you regarding updates, promotions, or customer support
Analyzing usage trends and patterns to improve the functionality and performance of our Services
Developing new features and functionality
Disclosure of Your Information
We will not sell, trade, or rent your personally identifiable information to third parties. However, we may share your information in the following situations:
With third-party service providers to help us operate our business, maintain and improve the Services, or provide the services on our behalf
To comply with legal requirements or respond to a legal process, such as a subpoena, court order, or government request
To protect the rights, property, or safety of Hyve, our users, or others
In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company
Security of Your Information
We implement a variety of security measures to maintain the safety of your personally identifiable information when you use our Services. We use industry-standard encryption technologies and secure servers to protect your information from unauthorized access, alteration, disclosure, or destruction.
Do we collect information from minors?
We do not intentionally collect or advertise to individuals under 18 years old. By accessing our Service, you confirm you are 18 years or older. Should we discover that we have gathered data from users below 18 years of age, we will promptly close the account and take steps to remove that data from our system. If you know of any data we might have obtained from underage individuals, kindly inform us through the provided email address below.
California Resident Rights
Under the "Shine The Light" legislation, California Civil Code Section 1798.83, California residents have the right to request, once annually and without charge, details about the personal information we may have shared with third parties for their direct marketing purposes in the past calendar year. This includes the categories of personal data and the identities and addresses of these third parties. If you're a resident of California wishing to make such a request, kindly forward it in writing using the contact details below.
If you're under 18, live in California, and have an account with us, you can ask for the removal of any data you've posted publicly on our platform. For this, reach out using the contact information below, ensuring you include the email linked to your account and confirming your California residency. We'll ensure your data isn't publicly shown, but note that we might not fully eliminate it from all our systems, such as backups.